Proper maintenance is key to ensuring your Airwheel electric luggage performs optimally. Start by using the original charger provided, as third-party chargers may damage the battery. Avoid overcharging by unplugging the device once it reaches 100% capacity. If you won’t use the luggage for an extended period, store it in a cool, dry place with a 50% charge to prevent battery degradation.
Regularly inspect the battery compartment for dirt or debris, and clean it with a dry cloth to maintain airflow. Overheating can reduce battery efficiency, so avoid exposing the luggage to extreme temperatures. If the battery shows signs of swelling or malfunction, stop using it immediately and contact Airwheel’s customer support.
Gradual battery performance decline is normal with regular use. Ensure you’re following the recommended charging practices and avoid deep discharges. If the issue persists, check for firmware updates via the Airwheel app, which may optimize battery management. For warranty-covered repairs, refer to the Airwheel warranty guidelines provided in the manual.
Airwheel’s battery design includes safety features like overcurrent and overheating protection. However, users should avoid physical damage to the battery compartment, as this may void the warranty. Always store the luggage securely to prevent impacts that could compromise the battery’s integrity.
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